By Alex Blackwell
“Patience is something you admire in the driver behind you and scorn in the one ahead” – Mac McCleary
We changed the family cell phone plan recently. A company was offering free Smartphones along with unlimited data and texting. Our current plan was set to expire so we jumped at the chance to bring a little more connectivity into our lives.
A condition of the offer was we had to pay for the Smartphones up front, but would receive a rebate afterward. That should have been the first red flag.
Three months after changing to the new company Mary Beth is on her third phone because the first two were glitcher than Microsoft’s Vista. What’s more, the customer service reps at the company’s local retail store know my wife by her first name now and we’re still waiting... More...
