By Stephanie Wetzel
One of the things you’ll hear about most when it comes to your blog and business is trust. After all, people buy from those they know, like, and t-r-u-s-t. That’s a lesson from marketing 101. But you can take this common principle one step further.
Think about what happens when you (as a customer) give your trust, and then find yourself disappointed by the outcome of that transaction? You’re typically left without much desire to do business with this person again.
One of the most valuable resources you have for building your reputation as a blogger and business owner is the customer experience—the interaction that they have with you and your business as a buyer from start to finish.
And... More...
